RealLead Terms of Service
By using RealLead, Inc. ("RealLead") products, Software, services or web sites ("RealLead services"), you agree to the following terms and conditions, and any policies, guidelines or amendments thereto that may be presented to you from time to time, including but not limited to Program Policies and Legal Notices (collectively, the "Terms"). We may update the Terms in the future, and you will be able to find the most current version of this agreement at http://www.RealLead.com/reallead-realestate-mobile-marketing-termsofservice.php
You agree that you are responsible for your own conduct and any Content that you create, transmit or display while using RealLead services and for any consequences thereof. You agree to use RealLead services only for purposes that are legal, proper and in accordance with the Terms and any applicable policies or guidelines. You agree that you will not engage in any activity that interferes with or disrupts RealLead services or servers or networks connected to RealLead services.
In addition to this agreement, your use of some specific RealLead services is governed by the policies or guidelines specific to those services and which are specifically incorporated into this agreement.
You understand that the technical processing and transmission of RealLead services, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks, devices or services.
Subject to the Terms, RealLead grants you a personal, non-transferable and non-exclusive right and license to use the object code of its Software; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software, unless such activity is expressly permitted or required by law or has been expressly authorized by RealLead in writing. You agree not to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to RealLead services. You agree not to access RealLead services by any means other than through the interface that is provided by RealLead for use in accessing RealLead services except as specifically authorized in a separate written agreement. Except as expressly authorized by RealLead you agree not to use, copy, imitate, or incorporate any trademark, service mark, trade dress, company name, or product name in a way that is likely to cause confusion among consumers. You also agree not to remove, obscure, or alter RealLead's or any third party's copyright notice, trademarks, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the RealLead services or Software.
Your Rights RealLead claims no ownership or control over any Content submitted, posted or displayed by you on or through RealLead services. You or a third party licensor, as appropriate, retain all patent, trademark and copyright to any Content you submit, post or display on or through RealLead services and you are responsible for protecting those rights, as appropriate. By submitting, posting or displaying Content on or through RealLead services which are intended to be available to the members of the public, you grant RealLead a worldwide, non-exclusive, royalty-free license to reproduce, adapt, modify, publish and distribute such Content on RealLead services for the purpose of displaying, distributing and promoting RealLead services. RealLead reserves the right to syndicate Content submitted, posted or displayed by you on or through RealLead services and use that Content in connection with any service offered by RealLead. RealLead furthermore reserves the right to refuse to accept, post, display or transmit any Content in its sole discretion.
You represent and warrant that you have all the rights, power and authority necessary to grant the rights granted herein to any Content submitted.
Limitations on License. Except as expressly set forth in this Agreement, no rights are granted to do any of the following, and you shall not, and shall not cause or allow anyone else, to do any of the following: (a) use, display, access, distribute, transfer, alter, or modify the licensed content, or otherwise create any derivative works of the licensed content, (b) download, distribute, export, deliver, or transmit any of the licensed content, including to any computer or other electronic device, (c) sell, grant access to, or sublicense the licensed content, or any portion of the licensed content, to any third party. You agree to take all reasonable steps necessary to protect the licensed content from unauthorized access, distribution, copying or use. Additionally, you agree to never use crawlers, rogue bots, site scrapers or any automated script/software or method that attempts to mine the listing content on your own or any other accounts in the system. You acknowledge that we may block access to our servers and/or membership and if discovered your account will be immediately terminated without prior notice.
Payment on services will be due upon activation of your RealLead account. Due to the nature of how leads are generated, and the varying fees per lead, RealLead will charge your credit card on file when your account hits $9.80, or on the forth day following each transaction. For example, you have your properties activated with RealLead's Pay-Per-Lead plan. You claim two leads at $0.99, totaling $1.98. Your account will not be charged this amount until the forth day, or if you purchase more leads and the total hits $9.80 before the forth day. Services and charges will continue on a month-to-month basis, unless otherwise stated in this agreement. Once payment has been collected, refunds are not available.
In the event that you may choose to cancel services with RealLead, Inc., please provide notice prior to your monthly billing date, as detailed above. This payment is for active service for the entire monthly billing cycle, whether the user logs on or not. There will be no pro-rated refunds for accounts terminated before the end of the monthly billing cycle. Service cancellations must be received via email, fax or US postal mail. This contact information can be found on our contact page at RealLead.com. Cancelled accounts will automatically be terminated at the end of the billing cycle, as long the request is received prior to the monthly billing date, as explained above. Your account will remain active until automatically terminated by the billing program. There will be no cancellation fee for this, nor will there be a refund for any unused service until the end of the billing cycle, as your account will remain active until that time. Non-usage of an account is not proof of cancellation of service. Subscribers are responsible for full payment on all accounts whether or not the account is ever utilized until such time as the account is cancelled by appropriate notice.
All fees will be billed to the credit card you designate during the registration process. If you want to designate a different credit card or if there is a change in your credit card, you must change your information online in the Account section of RealLead; this may temporarily disrupt your access to the Services while Reallead verifies your new payment information.
In the event that you may choose to cancel services with RealLead, Inc., please provide notice prior to your monthly billing date, as detailed above. This payment is for active service for the entire monthly billing cycle, whether the user logs on or not. There will be no pro-rated refunds for accounts terminated before the end of the monthly billing cycle. Service cancellations must be received via email, fax or US postal mail. This contact information can be found on our contact page at RealLeadbroker.com. Cancelled accounts will automatically be terminated at the end of the billing cycle, as long the request is received prior to the monthly billing date, as explained above. Your account will remain active until automatically terminated by the billing program. There will be no cancellation fee for this, nor will there be a refund for any unused service until the end of the billing cycle, as your account will remain active until that time. Non-usage of an account is not proof of cancellation of service. Subscribers are responsible for full payment on all accounts whether or not the account is ever utilized until such time as the account is cancelled by appropriate notice.
LIMITATION OF LIABILITY YOU EXPRESSLY UNDERSTAND AND AGREE THAT RealLead AND PARTNERS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF RealLead OR PARTNERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) RESULTING FROM: (i) THE USE OR THE INABILITY TO USE RealLead SERVICES; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM RealLead SERVICES; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON RealLead SERVICES; OR (v) ANY OTHER MATTER RELATING TO RealLead SERVICES.
EXCLUSIONS AND LIMITATIONS
NOTHING IN THIS AGREEMENT IS INTENDED TO EXCLUDE OR LIMIT ANY CONDITION, WARRANTY, RIGHT OR LIABILITY WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, ONLY THE ABOVE LIMITATIONS IN SECTIONS 14 AND 15 WHICH ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
USE OF SERVICES
RealLead, LLC., its subsidiaries and affiliated companies ("RealLead") offer services to you, provided that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. In order to access certain services, you may be required to provide current, accurate identification, contact, and other information as part of the registration process and/or continued use of RealLead services. You are responsible for maintaining the confidentiality of your account password, and are responsible for all activities that occur under your account. You agree to immediately notify RealLead of any unauthorized use of your password or account or any other breach of security. RealLead cannot and will not be liable for any loss or damage arising from your failure to provide us with accurate information or to keep your password secure.CUSTOMER SUPPORT
Customer support is provided by telephone and email, Monday through Friday, between 8AM and 5PM PST. Technical support requests relating to errors in, or the improper functioning of, the services is provided at no cost by RealLead, Inc. All other requests for support, training, customization and/or other services will be billed in conjunction with providing the services, based on RealLeads' then current pricing at the time of such request.APPROPRIATE CONDUCT
You understand that all information, data, text, email, listings, Software, photographs, graphics, video, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. RealLead reserves the right, but shall have no obligation, to pre-screen, flag, filter, refuse, modify or move any Content available via RealLead services. You understand that by using RealLead services you may be exposed to Content that is offensive, indecent or objectionable, and that you use RealLead services at your own risk.You agree that you are responsible for your own conduct and any Content that you create, transmit or display while using RealLead services and for any consequences thereof. You agree to use RealLead services only for purposes that are legal, proper and in accordance with the Terms and any applicable policies or guidelines. You agree that you will not engage in any activity that interferes with or disrupts RealLead services or servers or networks connected to RealLead services.
In addition to this agreement, your use of some specific RealLead services is governed by the policies or guidelines specific to those services and which are specifically incorporated into this agreement.
RealLead PRIVACY POLICY
By using RealLead services, you acknowledge and agree that RealLead may access, preserve, and disclose your account information and any Content associated with that account if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce the Terms, including investigation of potential violations hereof, (c) detect, prevent, or otherwise address fraud, security or technical issues (including, without limitation, the filtering of spam), or (d) protect against imminent harm to the rights, property or safety of RealLead, its users or the public as required or permitted by law.You understand that the technical processing and transmission of RealLead services, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks, devices or services.
PROPRIETARY RIGHTS
RealLead's Rights You acknowledge and agree that RealLead services and any necessary Software used in connection with RealLead services ("Software") contain proprietary and confidential information that is protected by applicable intellectual property and other laws and treaties. Except as expressly authorized by RealLead or other proper third party rights holders, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on Content, RealLead services or Software, in whole or in part except as specifically authorized in a separate written agreement.Subject to the Terms, RealLead grants you a personal, non-transferable and non-exclusive right and license to use the object code of its Software; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software, unless such activity is expressly permitted or required by law or has been expressly authorized by RealLead in writing. You agree not to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to RealLead services. You agree not to access RealLead services by any means other than through the interface that is provided by RealLead for use in accessing RealLead services except as specifically authorized in a separate written agreement. Except as expressly authorized by RealLead you agree not to use, copy, imitate, or incorporate any trademark, service mark, trade dress, company name, or product name in a way that is likely to cause confusion among consumers. You also agree not to remove, obscure, or alter RealLead's or any third party's copyright notice, trademarks, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the RealLead services or Software.
Your Rights RealLead claims no ownership or control over any Content submitted, posted or displayed by you on or through RealLead services. You or a third party licensor, as appropriate, retain all patent, trademark and copyright to any Content you submit, post or display on or through RealLead services and you are responsible for protecting those rights, as appropriate. By submitting, posting or displaying Content on or through RealLead services which are intended to be available to the members of the public, you grant RealLead a worldwide, non-exclusive, royalty-free license to reproduce, adapt, modify, publish and distribute such Content on RealLead services for the purpose of displaying, distributing and promoting RealLead services. RealLead reserves the right to syndicate Content submitted, posted or displayed by you on or through RealLead services and use that Content in connection with any service offered by RealLead. RealLead furthermore reserves the right to refuse to accept, post, display or transmit any Content in its sole discretion.
You represent and warrant that you have all the rights, power and authority necessary to grant the rights granted herein to any Content submitted.
GRANT OF LICENSE
This License Agreement (License) permits you to use a single login, to a single account. The Software is licensed as a single product, to an individual user, or group of users for Broker/Owner Licenses and Site Licenses. This Agreement requires that each user of the Software be Licensed, either individually, or as part of a group. A Broker/Owner License provides for a specified number of users to use this Software at any time. Each user of this Software must be covered either individually, or as part of a group Broker/Owner License. The Software is in use on a computer when it is accessed via web browser, a user logs in, or the software is hyperlinked from any source.Limitations on License. Except as expressly set forth in this Agreement, no rights are granted to do any of the following, and you shall not, and shall not cause or allow anyone else, to do any of the following: (a) use, display, access, distribute, transfer, alter, or modify the licensed content, or otherwise create any derivative works of the licensed content, (b) download, distribute, export, deliver, or transmit any of the licensed content, including to any computer or other electronic device, (c) sell, grant access to, or sublicense the licensed content, or any portion of the licensed content, to any third party. You agree to take all reasonable steps necessary to protect the licensed content from unauthorized access, distribution, copying or use. Additionally, you agree to never use crawlers, rogue bots, site scrapers or any automated script/software or method that attempts to mine the listing content on your own or any other accounts in the system. You acknowledge that we may block access to our servers and/or membership and if discovered your account will be immediately terminated without prior notice.
DATA SERVICES
RealLead, Inc. provides certain services that are provided in-part by third party data sources. Your use of such services is subject to the terms and conditions set forth by each individual data supplier; in some cases, you must be an active member of a Multiple Listing Service in order to participate in the MLS Data Services provided by the MLS and RealLead, Inc.. You are also solely responsible for any fees charged by the data supplier. RealLead, Inc. and/or the data supplier will provide you with all necessary documentation, contracts and fees required to participate in the data services. RealLead, Inc. is not responsible for the accuracy, completeness, functionality, usability, availability or merchantability of the data services provided by third party data suppliers. The use of data services is strictly at your own risk and there is no guarantee or implied warranties provided by RealLead, Inc.EMAIL SERVICES
You hereby agree as follows: (i) you shall not use the Services for "spamming," as determined by RealLead, Inc. in its reasonable discretion; (ii) you shall keep secure any identification, password and other confidential information relating to your site and shall notify RealLead, Inc. immediately of any known or suspected unauthorized use of your site or breach of security, including loss, theft or unauthorized disclosure of passwords or other security information; (iii) you shall not use the services for any unlawful purpose; (iv) you shall not engage in any other conduct that restricts or inhibits any other person from using or enjoying the Services, or which, in the judgment of RealLead, Inc., exposes RealLead, Inc. or any of its customers or suppliers to any liability or detriment of any type; and (vi) you shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of the services, and you shall be responsible for all charges related thereto.TEXT SERVICES
You are solely responsible for any fees, charges and expenses incurred by you in accessing and using the Services - including, but not limited to, standard text messaging charges that will depend on the plan that you have with your wireless carrier. RealLead uses reasonable efforts to ensure that the Services are available on a 24/7 basis. However, there will be occasions when the Service will be interrupted for maintenance, upgrades and emergency repairs or due to failure of telecommunications links and equipment that are beyond the control of RealLead. By using the Services you agree that RealLead shall not be liable to you for any modification, suspension or discontinuance of the Services.SOFTWARE AND AUTOMATIC UPDATES
Your use of any Software provided by RealLead will be governed by the Terms and any additional terms and conditions of the end user license agreement accompanying such Software. RealLead Software may automatically report version number or other diagnostic information and may automatically download upgrades to the Software to update, enhance and further develop RealLead services, including providing bug fixes, patches, enhanced functions, missing plug-ins and new versions.GENERAL PRACTICES REGARDING USE AND STORAGE
You agree that RealLead has no responsibility or liability for the deletion or failure to store any Content and other communications maintained or transmitted by RealLead services. You acknowledge that RealLead may have set no fixed upper limit on the number of transmissions you may send or receive through RealLead services or the amount of storage space used; however, we retain the right, at our sole discretion, to create limits at any time with or without notice.MODIFICATIONS TO SERVICE
RealLead reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, RealLead services (or any part thereof) with or without notice. You agree that RealLead shall not be liable to you or to any third party for any modification, suspension or discontinuance of RealLead services.BILLING POLICIES
Payment on services will be due upon activation of your RealLead account. Due to the nature of how leads are generated, and the varying fees per lead, RealLead will charge your credit card on file when your account hits $9.80, or on the forth day following each transaction. For example, you have your properties activated with RealLead's Pay-Per-Lead plan. You claim two leads at $0.99, totaling $1.98. Your account will not be charged this amount until the forth day, or if you purchase more leads and the total hits $9.80 before the forth day. Services and charges will continue on a month-to-month basis, unless otherwise stated in this agreement. Once payment has been collected, refunds are not available.
In the event that you may choose to cancel services with RealLead, Inc., please provide notice prior to your monthly billing date, as detailed above. This payment is for active service for the entire monthly billing cycle, whether the user logs on or not. There will be no pro-rated refunds for accounts terminated before the end of the monthly billing cycle. Service cancellations must be received via email, fax or US postal mail. This contact information can be found on our contact page at RealLead.com. Cancelled accounts will automatically be terminated at the end of the billing cycle, as long the request is received prior to the monthly billing date, as explained above. Your account will remain active until automatically terminated by the billing program. There will be no cancellation fee for this, nor will there be a refund for any unused service until the end of the billing cycle, as your account will remain active until that time. Non-usage of an account is not proof of cancellation of service. Subscribers are responsible for full payment on all accounts whether or not the account is ever utilized until such time as the account is cancelled by appropriate notice.
All fees will be billed to the credit card you designate during the registration process. If you want to designate a different credit card or if there is a change in your credit card, you must change your information online in the Account section of RealLead; this may temporarily disrupt your access to the Services while Reallead verifies your new payment information.
In the event that you may choose to cancel services with RealLead, Inc., please provide notice prior to your monthly billing date, as detailed above. This payment is for active service for the entire monthly billing cycle, whether the user logs on or not. There will be no pro-rated refunds for accounts terminated before the end of the monthly billing cycle. Service cancellations must be received via email, fax or US postal mail. This contact information can be found on our contact page at RealLeadbroker.com. Cancelled accounts will automatically be terminated at the end of the billing cycle, as long the request is received prior to the monthly billing date, as explained above. Your account will remain active until automatically terminated by the billing program. There will be no cancellation fee for this, nor will there be a refund for any unused service until the end of the billing cycle, as your account will remain active until that time. Non-usage of an account is not proof of cancellation of service. Subscribers are responsible for full payment on all accounts whether or not the account is ever utilized until such time as the account is cancelled by appropriate notice.
TERMINATION
You may discontinue your use of RealLead services at any time. You agree that RealLead may at any time and for any reason, including a period of account inactivity, terminate your access to RealLead services, terminate the Terms, or suspend or terminate your account. In the event of termination, your account will be disabled and you may not be granted access to RealLead services, your account or any files or other content contained in your account. Termination, Indemnity, Disclaimer of Warranties, Limitations of Liability, Exclusions and Limitations and choice of law, severability and statute of limitations within these Terms, shall survive expiration or termination.LINKS
RealLead services may provide, or third parties may provide, links to other World Wide Web sites or resources. RealLead may have no control over such sites and resources and you acknowledge and agree that RealLead is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that RealLead shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.CLIENT ANNOUNCEMENTS
We reserve the right to publish new customer signups and positive feedback at our website and other public forums, such as news websites, blogs and other industry specific websites. If you do not want us to quote your positive experiences or announce your use of our service you must notify us in advance. If notice is received after initial publication date, we will remove any notices generated from these said announcements promptly on RealLeadbroker.com. You shall indemnify and hold harmless RealLead, its affiliated companies and third party vendors against any and all claims, losses, damages, liabilities, costs and expenses (including reasonable attorneys fees) arising out of or relating to these announcements.INDEMNITY
You agree to hold harmless and indemnify RealLead, and its subsidiaries, affiliates, officers, agents, employees, advertisers, licensors, suppliers or partners, (collectively "RealLead and Partners") from and against any third party claim arising from or in any way related to your use of RealLead services, violation of the Terms or any other actions connected with use of RealLead services, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys' fees, of every kind and nature. In such a case, RealLead will provide you with written notice of such claim, suit or action.DISCLAIMER OF WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF RealLead SERVICES IS AT YOUR SOLE RISK. RealLead SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, RealLead AND PARTNERS EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. RealLead AND PARTNERS DO NOT WARRANT THAT (i) RealLead SERVICES WILL MEET YOUR REQUIREMENTS, (ii) RealLead SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF RealLead SERVICES WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH RealLead SERVICES WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF RealLead SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM RealLead OR THROUGH OR FROM RealLead SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.LIMITATION OF LIABILITY YOU EXPRESSLY UNDERSTAND AND AGREE THAT RealLead AND PARTNERS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF RealLead OR PARTNERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) RESULTING FROM: (i) THE USE OR THE INABILITY TO USE RealLead SERVICES; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM RealLead SERVICES; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON RealLead SERVICES; OR (v) ANY OTHER MATTER RELATING TO RealLead SERVICES.